About me

Hey, I’m Ben, a Senior Product Designer with over 16 years design experience.
I believe good design has the power to tell stories, transform brands, and deepen connections. I love to problem-solve and approach design holistically, believing that it can attract and retain users while enhancing business development.

My passion lies in creating experiences that people can enjoy, whether it’s through cooking for my friends, running events in volunteer groups, or designing digital experiences that people can take with them. I believe that good design should focus on the user experience, and I’m dedicated to creating optimal customer experiences that drive engagement, satisfaction, conversion, and loyalty.

In addition to my design skills, I have experience in event management, talent acquisition, negotiation, and content creation, having organised community-based events for over 20 years. I’ve held various roles in this, including Creative Lead, Head Guest Management, and Content & Operations Manager.

As a Product Designer, I work collaboratively within cross-functional agile teams, participating and leading in design & discovery workshops, feedback sync and sprints. I am a strong advocate for the user and known for being a positive and enthusiastic champion for the digital agenda. I excel in extracting relevant information from usability testing and articulating design concepts to a range of key stakeholders.

Continuous learning is essential to me, in staying up-to-date with industry trends and evolving technologies. Outside of work, I enjoy mentoring junior designers and sharing my knowledge, photography and a few board games.

If you’re looking for a Product Designer who can create optimal customer experiences, advocate for the user, and bring a diverse skill set to the table, I would be happy to connect and discuss potential opportunities.